Where to start? First customer service was non-existent. I asked the desk clerk how to get to the Washington Mall on Sunday and he said "he wasn't sure but there might be a bus line most days but maybe not Sunday" It only runs on the weekend and a route stop is right across the street. Room service sets their... more

We stayed at the Channel Inn for 2 weeks this summer. This hotel is just 2 blocks from a Metro station, which is right next to a grocery store. The hotel has a nice restaurant (Pier 7) however it was a bit pricey for our family to eat there more than once ($100 for a family of 4) Really not... more

We had an appaulling stay at the Channel Inn. We were in DC for one week for business and had to change room 3 times. The first two smelt like burned rubber, the third was above the air-conditioning stack and the vents made an intolerable racket all night long. We finally were moved to a 'Junior Suite' with a view... more

I went to Washington for an 8th grade class trip. We stayed 2 nights at the Channel Inn. It was a beautiful location right on Potomac River. It is a distance away from Washington sites, but easily gotten to bus, subway or walking. There is a Safeway just down the block for grocery needs. We did pizza and chinese which... more

I enjoyed my stay ot the Channel Inn. When we arrived, we discovered we had reserved our room to check in the following day, but they were very helpful and added the extra night at the previously arranged rate and checked us straight in. The room was large, although it did have a funny smell... Housekeeping were helpful and pleasent.... more

Good location, but TERRIBLE service: 1. First sent us to a room that was not cleaned by housekeeping yet 2. Send us to a second room that was "cleaned" by housekeeping, but had an open Trojan condom wrapper on the bed 3. Third & final room we received was clean, but the main light was not working 4. Housekeeping barged... more

We are a family of 4 with two teenagers. This hotel was perfect for us. We had a basic room with two double beds, a wonderful balcony view of the marina and water, wifi internet was spotty but okay. We had a lovely meal at the Pier 7 restaurant - you don't have to be too dressy. A caferteria style... more

We were booked to stay here with another family for 4 nights during April school vacation week. The hotel staff sounded very accomodating on the phone and reserved our rooms without deposits. Upon arriving at the nearest Metro stop, we were faced with walking a considerable distance in a very unsavory neighborhood where many industrial buildings were being demolished. The... more

I found this budget hotel on the southwest waterfront to be lovely and charming. Our room had a view of the Potomac. We had our bicycles and from the hotel, we biked around the Smithsonian Mall and beyond. The hotel was basic, but for us, the location was ideal. more